Safety

Meeting someone from an app should feel exciting, not risky. Here's how to keep it that way, and what to do if something goes wrong.

In immediate danger? Call 911 in the US or Canada, or your local emergency number.

Before you meet

Take your time. Chat until you’re comfortable. Nobody is owed a meetup.

Video chat first. A quick call confirms they’re the person in the photos.

Tell a friend. Share who you’re meeting, where and when. Update them if plans change.

Check the address yourself. If the location changes, know exactly where you’re going before you go.

Keep the chat in Headero until you trust them. It keeps your number private and makes reporting easier.

When you meet

First time with someone new? Meeting in public first is the safest option. If you’re hosting or traveling to them, make sure someone you trust has the address.

Keep your own way home. Have your own ride, or know how you’ll get one.

Know your limits. Alcohol and drugs change your judgement. If someone pressures you to use either, leave.

Consent can change. A yes can become a no at any point. Check in, and stop when asked.

Trust your gut. You can leave at any time, for any reason, without explaining.

Protect your privacy

Keep identifying details off your profile: your address, workplace and phone number. Think before linking your social accounts.

Share private photos one chat at a time, and only with people you trust. That’s what albums are for.

Never send money. Anyone asking for money, gift cards or crypto is running a scam. Report them.

Safer sex

Oral sex can pass on STIs, including gonorrhea, chlamydia, syphilis, herpes and HPV.

Get tested regularly, and ask for a throat swab. Standard urine and blood tests can miss infections in the throat.

Condoms and dental dams lower the risk of most STIs. PrEP prevents HIV. It doesn’t protect against other STIs.

Talk about status and testing before you meet. It’s a normal question here.

Learn more from the CDC or Planned Parenthood.

Look after yourself

You’re more than your message count. If the app is wearing you down, take a break. We’d rather you come back when it feels good.

If something about Headero is making it worse, tell us at info@headero.com.

If something goes wrong

Block anyone from their profile. One tap.

Report a person from their profile, or a post from the … menu in the feed. Reports go to our team for review.

Rate people after you’ve met. A guideline violation or consistently low ratings puts an account under review, and it can be suspended or banned.

Email us at info@headero.com with anything else.

If something happened to you, it’s not your fault, and help is available. The organizations below are free and confidential.

Get help